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Vadim Radaev
Managment
Analysis
Development

Vadim Radaev

Hello, I'm an IT specialist  with 10+ years skills in different roles

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What I Do

Management

System analyse

Project Management

Testing

Recommendations

Vadim worked in our support department looking after several of our customers in the region. He was hard working and diligent, and always got positive feedback from our customers. He had a positive attitude and would always do his best to solve problems himself, but equally knew when to ask for help if he was having difficulties. I wish him every success in his next role. He will be a valuable asset to any future employers.

Dan Sadler

Dan Sadler

Senior Vice President Operations and Data Services at Spring Global

Vadim has a can-do attitude as well as is has a wealth of technical capabilities. I worked closely Vadim on a large scale CPG account which was operationally complex, he always remained claim under pressure and was the go-to person for problem solving. I highly recommend Vadim as he has a broad range of skills and is easy to work with both as a colleague & customer facing.

Neil Gowing

Neil Gowing

Managing Director EMEA at Vispera

Resume

10+ years of experience

Education

2010
Rostov State University of Economics

Applied Computer Science in Economics

2007
Financial and Economic College of Rostov State Economic University

Software developer

Experience

December 2020 - Current
Tinkoff Bank

IT Team Lead, Senior System Analyst

The Tinkoff Bank is among the top leading banks in the country.
I am worked on an Internet acquiring project as Senior System Analyst till May 2022, then moved to the Team Lead position. My team is responsible for ECOM payments in the acquiring department.

My key responsibilities:

- analyzing and evaluating the current systems;
- communicating with the users to understand their additional requirements and needs ;
- regularly testing and troubleshooting ;
- managing the developing of the team (10 people);
- setting the clear teams goals;
- delegating tasks and setting deadlines;
- monitoring the team performance;
- motivating the team members;

My key projects:

- Migration the billing system from database logic to the billing platform;
- Integration of the Union Pay payment system;
- Migration the monolith system to the microservice architecture.

October 2019 - December 2020
CT Mobility Solutions

Head of Support, Senior System Analyst

CT Mobility Solutions is the global platform for vehicles sharing.

My key responsibilities:

- managing the support team, control SLA performance;
- communicating with 3-d part integration companies about the technical issues (telecom providers, payments system, equipment manufacturers);
- communicating with internal teams R&D, developers, testing;
- creation SQL scripts for business data analysis.

June 2012 - December 2019
Spring Global

Senior System Analyst

The Spring Global provides CPG solution for the companies in worldwide. We had a big project for the LOREAL (Russia) company with 1,5K users in 8 time zones.
I worked at the company for 7 years and starting my position from the service desk analyst, tester, system analyst, head of Russian office (starting from 2019).

My key responsibilities:

- communicating and coordinating with the developers and management of the teams, which located in Brazil, Colombia, USA
- creation the SQL scripts, store the procedures for data analysis;
- analyzing of SQL procedures;
- managing the local service desk team;
- communicating with the customer key users;
- managing the new releases of the server and mobile apps.

My key projects:

- Migration a platform from Windows Mobile devices to a new platform with iOS/Android devices;
- Creation BI reports based on MS SQL Server Reporting Services.

June 2012 - December 2012
Top Solutions

Tester

The company provides outsourced testing service for the Raiffeisen Bank in Russia.

My key responsibilities:

- creation the test cases;
- testing SOAP web-services;
- manual testing the mobile banking application on the iOS and Android platforms.

July 2011 - May 2012
Cesar Satellite

Advanced support analyst

The Cesar Satellite is telematic services and integrated security system company. The company has 160K clients and protect their vehicles and real estate.

My key responsibilities:

- technical advising to users on calls, by emails on questions of installed equipment
- remote monitoring and analysis equipment errors

September 2010 - July 2011
NETBYNET

Support analyst

The company is the global internet service provider with 820K clients in Russia.

My key responsibilities:

- first line of support, technical advising to users on calls or by emails;
- assisting to users with configuration of routers, PPOE, PPTP, VPN connections;
- opening tickets in the backtracking system and escalated to internal teams.

August 2004 - June 2007
Specavtomatik

Security Systems Engineer

The company provided the security systems installation service.

My key responsibilities:

- installing the security systems;
- maintenance of the security systems.

Management skills

  • Performance review
  • One-to-one
  • OKR
  • Kanban

Analytic Skills

  • REST API
  • SOAP
  • Open API
  • Use Cases
  • UML

Coding Skills

  • SQL
  • C#
  • Python

Portfolio

My Works
Certificates

Certificates

Education

Contact

Get in Touch

@vadimradaev

vr@oktech.pro

Open to work

How Can I Help You?

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